Swara Enterprises

Terms

TERMS & CONDITIONS

Effective Date: August 19, 2026

Welcome to SWARA ENTERPRISES. These Terms & Conditions (“Terms”) govern your access to and use of our website, communication channels, WhatsApp Business services, RCS messaging services, and related offerings.

By accessing our website or communicating with us through WhatsApp, RCS, phone calls, email, or other digital channels, you agree to comply with these Terms.

Business Details

  • Business Name: SWARA ENTERPRISES
  • Address: Dervan Fata, Sawarde, Chiplun, Ratnagiri, Maharashtra – 415606, India
  • Phone: +91 9011061228
  • Email: devalekarrajendra@gmail.com

1. Introduction

SWARA ENTERPRISES is committed to providing reliable products, services, and customer communication while maintaining transparency, legal compliance, and customer trust.

These Terms establish the legal relationship between SWARA ENTERPRISES and every visitor, customer, or user interacting with our business through our website, WhatsApp Business Account, RCS Business Messaging, telephone, email, or other digital communication channels.

These Terms are drafted in accordance with applicable Indian laws including:

  • Information Technology Act, 2000
  • Information Technology Rules, 2021
  • Indian Contract Act, 1872
  • Consumer Protection Act, 2019
  • Meta Business Messaging Policies
  • Google RCS Business Messaging Policies

2. Definitions

For the purpose of these Terms:

  • Business means SWARA ENTERPRISES.
  • User means any person accessing our website or services.
  • Website includes all online pages operated by SWARA ENTERPRISES.
  • Services include product inquiries, customer support, order assistance, WhatsApp messaging, RCS messaging, and related communication services.
  • WhatsApp Business API refers to Meta’s official messaging platform.
  • RCS refers to Rich Communication Services supported by Google and telecom operators.
  • Content means text, images, logos, graphics, videos, documents, and other materials.

3. Acceptance of Terms

By using our services, you acknowledge that you:

  • Have read these Terms.
  • Understand them.
  • Agree to be legally bound by them.

If you do not agree with these Terms, please discontinue use of our services immediately.

Continued interaction with SWARA ENTERPRISES after updates to these Terms constitutes acceptance of those changes.

4. Description of Services

SWARA ENTERPRISES offers business-related products and customer support services through multiple communication channels.

Our services may include:

  • Product inquiries
  • Customer support
  • Order-related communication
  • WhatsApp Business messaging
  • RCS business messaging
  • Email communication
  • Promotional updates (with consent)
  • Transaction notifications
  • Business announcements

Services may change without prior notice based on operational or regulatory requirements.

5. Eligibility

To use our services, you must:

  • Be at least 18 years old, or
  • Use our services under supervision of a parent or legal guardian.

By using our services, you confirm that you have the legal capacity to enter into binding agreements under Indian law.

6. Account Registration

Some services may require users to provide:

  • Name
  • Mobile number
  • Email address
  • Delivery details
  • Other necessary information

Users agree that:

  • Information provided is accurate.
  • Contact details belong to them.
  • They will update information when necessary.

SWARA ENTERPRISES reserves the right to refuse or suspend access where false information is provided.

7. User Responsibilities

Users agree to:

  • Provide truthful information.
  • Use services lawfully.
  • Respect intellectual property.
  • Avoid misuse of communication channels.
  • Not attempt unauthorized access.
  • Not distribute harmful software.
  • Not send abusive or illegal content.

Users must not use our WhatsApp or RCS channels for:

  • Spam
  • Fraud
  • Illegal activities
  • Harassment
  • Malicious communications

Violation may result in service suspension.

8. Payment & Billing Terms

Where applicable:

  • Prices are communicated before purchase.
  • Applicable taxes will be charged.
  • Payments must be completed using approved methods.
  • Orders become final after successful payment confirmation where required.

Billing records maintained by SWARA ENTERPRISES shall serve as official transaction records unless otherwise required by law.

9. Subscription Renewal & Termination

If any recurring services become available:

  • Renewal terms will be disclosed before subscription.
  • Users may cancel according to applicable policies.
  • SWARA ENTERPRISES may suspend subscriptions for misuse or non-payment.

Termination does not affect obligations arising before cancellation.

10. Use of WhatsApp Official API & RCS

SWARA ENTERPRISES uses Meta’s Official WhatsApp Business API and RCS Business Messaging to communicate with customers.

Messages may include:

  • Order updates
  • Service confirmations
  • Appointment reminders
  • Customer support
  • Business notifications
  • Promotional messages (where consent exists)

Users acknowledge that:

  • Messaging occurs through official verified business channels.
  • Platform policies of Meta and Google apply.
  • Users may opt out of promotional communications.

We do not encourage unauthorized automation or unofficial messaging tools.

11. Message Delivery & Compliance Policy

SWARA ENTERPRISES follows responsible messaging practices.

We strive to ensure messages are:

  • Relevant
  • Timely
  • Consent-based
  • Policy compliant

However, delivery depends on:

  • Mobile network availability
  • Device compatibility
  • Platform availability
  • Meta systems
  • Google systems
  • Telecom operators

We comply with:

  • Meta Business Messaging Policy
  • WhatsApp Commerce Policy
  • Google RCS Business Messaging Policy
  • Indian telecommunications regulations

Users may stop promotional messaging through available opt-out methods.

12. Intellectual Property Rights

All website content belongs to SWARA ENTERPRISES unless otherwise stated.

Protected materials include:

  • Business name
  • Logo
  • Designs
  • Images
  • Documents
  • Graphics
  • Text
  • Branding

Users may not:

  • Copy
  • Modify
  • Republish
  • Sell
  • Distribute
  • Reproduce

without written permission.

Limited personal viewing rights do not transfer ownership.

13. Confidentiality

Information exchanged during customer interactions may be treated as confidential where appropriate.

SWARA ENTERPRISES takes reasonable measures to protect:

  • Customer communications
  • Business records
  • Personal information

Confidentiality obligations do not apply where disclosure is legally required.

14. Disclaimer of Warranties

Services are provided on an “as available” basis.

SWARA ENTERPRISES does not guarantee:

  • Uninterrupted availability
  • Error-free operation
  • Continuous message delivery
  • Compatibility with every device

Reasonable efforts are made to maintain service quality.

15. Limitation of Liability

To the maximum extent permitted by Indian law, SWARA ENTERPRISES shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Lost profits
  • Data loss
  • Messaging delays
  • Third-party platform failures

Where liability cannot legally be excluded, it shall remain limited to the extent permitted by applicable law.

16. Indemnification

Users agree to indemnify SWARA ENTERPRISES against claims arising from:

  • Violation of these Terms
  • Illegal use of services
  • Third-party rights violations
  • Fraudulent activities

This obligation survives termination where legally applicable.

17. Governing Law (India)

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts located in Ratnagiri, Maharashtra, unless otherwise required by applicable law.

Before initiating legal proceedings, both parties should attempt good-faith resolution through communication.

18. Changes to Terms

SWARA ENTERPRISES may update these Terms periodically.

Changes may occur due to:

  • Legal updates
  • Business improvements
  • Technology changes
  • Meta policy updates
  • Google RCS policy updates

The revised Effective Date will reflect the latest version.

Continued use indicates acceptance.

19. Contact Information

For questions regarding these Terms:

SWARA ENTERPRISES

  • Dervan Fata, Sawarde, Chiplun, Ratnagiri, Maharashtra – 415606
  • Phone: 9011061228
  • Email: devalekarrajendra@gmail.com