PRIVACY POLICY
Effective Date: August 19, 2026
SWARA ENTERPRISES respects your privacy and is committed to protecting your personal information while providing secure communication through our website, WhatsApp Business, RCS messaging, telephone, and email.
This Privacy Policy explains how we collect, use, store, share, and protect your information.
1. Introduction
SWARA ENTERPRISES values transparency and customer trust.
This Privacy Policy applies whenever users interact with:
- Our website
- WhatsApp Business
- RCS Business Messaging
- Phone
- Contact forms
We process personal information responsibly and in accordance with Indian laws and applicable messaging platform policies.
2. Information We Collect
We may collect:
Personal Information
- Name
- Mobile number
- Email address
- Address
- Inquiry details
Device Information
- Browser type
- Operating system
- IP address
- Device identifiers
- Network information
Cookies & Website Data
- Session cookies
- Preference cookies
- Analytics information
Message Data
When communicating through WhatsApp or RCS, we may process:
- Phone number
- Message content
- Delivery status
- Read receipts (where supported)
- Communication timestamps
We collect only information reasonably necessary for providing services.
3. Purpose of Data Collection
We collect information to:
- Respond to inquiries
- Process customer requests
- Provide support
- Send transaction updates
- Improve services
- Maintain security
- Comply with legal obligations
- Deliver consent-based promotional communications
4. Consent for WhatsApp & RCS Data Processing
By initiating communication with SWARA ENTERPRISES through WhatsApp or RCS, you consent to processing necessary information for communication purposes.
Consent-based messaging includes:
- Customer support
- Order updates
- Appointment confirmations
- Promotional messages where permitted
Users may withdraw promotional consent at any time.
5. Legal Basis for Processing
We process data based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Customer-requested communication
Processing remains limited to lawful purposes.
6. How We Use Collected Data
Your information may be used for:
- Customer service
- Order communication
- Business notifications
- Technical improvements
- Fraud prevention
- Security monitoring
- Regulatory compliance
We avoid unnecessary collection of personal data.
7. Data Retention & Deletion
SWARA ENTERPRISES retains information only as long as necessary.
Retention depends on:
- Customer relationship
- Legal requirements
- Tax obligations
- Business records
- Security purposes
Users may request deletion where legally permissible.
Certain records may be retained where required by law.
8. Data Sharing with Third Parties
We may share information with trusted service providers when necessary.
Examples include:
- Meta (WhatsApp Business Platform)
- Google (RCS Business Messaging)
- Telecom operators
- Cloud hosting providers
- Payment providers (where applicable)
- Legal authorities when required
We do not sell personal information.
Third-party providers process data according to their own privacy obligations.
9. Security Measures & Encryption
SWARA ENTERPRISES implements reasonable safeguards including:
- Secure communication channels
- Access controls
- Encryption where supported
- Administrative safeguards
- Regular security practices
WhatsApp communications benefit from Meta’s end-to-end encryption where applicable.
No online system can guarantee absolute security.
10. Cookies & Tracking Technologies
Our website may use cookies for:
- Website functionality
- User preferences
- Analytics
- Performance improvements
Users may disable cookies through browser settings, although some features may become limited.
11. Data Transfer & Storage (India-Based)
We primarily process business information within India where practical.
However, some technology providers including Meta and Google may process certain information through international infrastructure while maintaining applicable security standards.
Such processing follows relevant contractual and regulatory safeguards.
12. User Rights
Users may request:
- Access to personal data
- Correction of inaccurate information
- Deletion where legally permitted
- Withdrawal of promotional consent
- Information regarding data processing
Requests may be submitted using our contact details.
We will respond within a reasonable timeframe.
13. Policy for Children
Our services are not intended for children under 18 years without appropriate supervision.
We do not knowingly collect children’s personal information for independent commercial purposes.
Parents or guardians may contact us regarding concerns involving minors.
14. Updates to Privacy Policy
SWARA ENTERPRISES may revise this Privacy Policy to reflect:
- Legal developments
- Technology changes
- Business improvements
- Meta policy updates
- Google RCS policy updates
The Effective Date will indicate the latest revision.
15. Governing Law (India)
This Privacy Policy is governed by Indian law.
Disputes shall fall under the jurisdiction of courts in Ratnagiri, Maharashtra, subject to applicable legal provisions.
16. Contact Information
For privacy-related questions or requests:
SWARA ENTERPRISES
- Dervan Fata, Sawarde, Chiplun, Ratnagiri, Maharashtra – 415606
- Phone: 9011061228
- Email: devalekarrajendra@gmail.com